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CIMug > Help Desk > Application Pages > HelpDeskManager

 Overall Service Request Status

Initiated: 50  (20%)
Engaged: 25  (10%)
Resolved: 1  (0%)
Closed: 175  (70%)

 Overall Service Request Priority

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Correlation ID:6e87919f-638a-203e-f336-a794dbc9950b

 Average Resolution Time

35.43 Days

< 3 Days
<= 5 Days
5+ Days

 Service Requests

Open Service Requests
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Members Supporting CIM