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CIMug > Help Desk > Application Pages > HelpDeskManager

 Overall Service Request Status

Initiated: 45  (18%)
  
Engaged: 25  (10%)
  
Resolved: 1  (0%)
  
Closed: 175  (71%)
  

 Overall Service Request Priority

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Correlation ID:f595aa9e-83d5-203e-f336-acf056572c66
 
 

 Average Resolution Time

35.43 Days

< 3 Days
<= 5 Days
5+ Days

 Service Requests

Open Service Requests
By Status
By Customer
By Owner
By Assigned To
Unowned
 
 
Members Supporting CIM